Terms and Conditions

Refunds and Exchanges.

If for any reason you are not entirely satisfied with any item purchased then it may be returned for a full refund or exchange , provided it is returned within 14 days of receipt , unused and in its original packaging. A refund or exchange is not available if the item is worn or dirty. Should the item be faulty, return it to us and we will dispatch a replacement immediately by freepost. A refund is possible after an inspection and with agreement between both parties contact 01582 666678.

Non Returnables.

For reasons of public health refunds and exchanges are not available for used underwear, pyjamas and socks (faulty items can be exchanged on a like for like basis).


At no time will Bigstuffshop share your purchase and address details with any third party.

We will retain records of our customers names and address details for future marketing offers and promotions that might be of interest to you.


Prices and availability of items are subject to change without notice. The prices advertised on this site are for orders placed and include VAT.

Product Descriptions.

Bigstuffshop endeavour to be as accurate as possible with product representation and prices, however we do not warrant that product descriptions or other content is accurate or error free. We reserve the right to correct omissions ,amend or update information without prior notice.

We apologies for any inconvenience this may

Contact tel 01582 666678

4 Queensway Parade Dunstable, Bedfordshire LU5 4DW Hours: Mon - Fri: 9AM - 5PM Sat: 10AM - 5PM Sun: Closed